Information We Collect
When you request a quotation or booking, we may collect your name, telephone number, email address, pickup and drop locations, travel dates and trip requirements. We collect only the details needed to answer your enquiry and arrange the requested service.
How We Use Your Information
Booking information is used to prepare quotations, confirm vehicles and drivers, coordinate pickup, provide customer support and communicate important trip updates. We do not sell personal information.
WhatsApp, Calls and Email
If you contact Kochi Taxis through WhatsApp, telephone or email, your communication is also subject to the privacy practices of that service provider. Please share only information relevant to your journey.
Website Data and Analytics
The website may use essential cookies and analytics to understand page usage, diagnose technical issues and improve booking experience. Analytics information is generally aggregated and is not used to sell personal profiles.
Data Protection and Retention
We take reasonable measures to protect booking information and retain it only as long as required for service, accounting, legal or dispute-resolution purposes. Access is limited to people involved in processing the booking.
Your Choices
You may ask us to correct or delete personal information that is no longer required, subject to applicable legal and accounting obligations. Contact info@kochitaxis.com for a privacy-related request.
Policy Updates
This policy may be updated when our services or legal requirements change. The current version published on this page applies to website enquiries and bookings.
